Reviews are the deciding factor. We help you earn them.

93% of consumers read online reviews before contacting a local business. The decision happens before they ever call. If you have 4.6 stars and your competitor has 4.1, you win the call. If you have three reviews and your competitor has two hundred, you lose it.

Reputation management is not begging customers for reviews. It is building a system that asks consistently, makes leaving a review easy, and responds to every one. Done well, you compound from 50 reviews to 500 in a year.

• Review request automation, SMS or email to every customer at the right moment. We build the workflow into your existing tools.
• Multi-platform capture, Google, Yelp, Facebook, industry-specific platforms (TripAdvisor, OpenTable, Healthgrades).
• Response playbook, every review gets a response within 24 hours, even the bad ones. Especially the bad ones.
• Review schema markup, your average rating shows up in Google rich snippets for free organic visibility.
• Site review widgets, your best reviews working for you 24/7 on your homepage and key landing pages.
• Trend monitoring, tracked in Beat with a weekly read on what reviewers are mentioning.

20Twenty Willow Glen now has 600+ reviews showcased on their site with schema markup feeding Google rich snippets. Their review velocity tripled after we built the request automation, and every single review gets a response within a day.